Watch this short video that explains the new Hangouts Chat.Review the Reference Guide provided by the ETS Messaging and Collaboration team.You can access all previous Classic Hangouts conversation history in Gmail.If you turned your History off while using Hangouts, you can only see direct messages from the previous 24 hours. If you turned History on while using Hangouts, you can see all your direct messages in Chat.Recreate any group messages as Rooms in the Hangouts Chat interface.Remove the Classic Hangouts mobile app from your smartphone.

Download the Google Chat mobile app for Android or iOS.

How can you/your department prepare for the transition? Google announced in 2019 it would retire Classic Hangouts and transition the direct messaging and video components of Connect G Suite for Education to Google Chat and Google Meet. IT Customer Care can also assist you with any questions.Beginning Monday, November 30, 2020, Google Chat must be used for direct messages (DMs), group messages, and team discussions as Google will deprecate Classic Hangouts. Get help with Chatįor more information about the new Chat, go to Google’s Learning Center and also watch a video overview of Chat. Note: If you start rooms in Chat with the option for threaded conversations, people who still use classic Hangouts will not see these rooms. The classic Hangouts web interface for chat,, will remain available during this transition, but you can’t use classic Hangouts in a mobile browser. Over time, older conversations from classic Hangouts will also migrate to Google Chat.Īll previous chat history from classic Hangouts will be accessible in Gmail. You can continue recent conversations from classic Hangouts in Google Chat. > On June 17, refresh your Gmail to get the new Chat in Gmail experience. You can access the desktop app from a prompt that appears in > Download the new standalone desktop app if you’ve been using the classic Hangouts Chrome extension or app. > Download the new mobile app for Android or iOS. It’s important to do the following before June 17, as classic Hangout apps will stop working: You won’t need to do anything except refresh Gmail in your browser to see the new Chat. The Classic Hangouts app will be turned off.

> Team rooms that support better team collaborationīeginning June 17, you and your teams can use Chat for 1:1 direct messages (DMs), group chats, and team discussions. It also describes how to get Chat before June 17, when classic Hangout apps will stop working. This blog post will help you understand Chat’s features. We’re excited to share that Fordham University will transition from Hangouts to Google’s newest collaboration product, Google Chat.

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